The par excellence quality achieved here is a reflection
of the professional and effective management of the product and
the production processes.
Its total commitment to 'Management by Objectives' and the concept
of 'Total Quality Management' has establised The VS
Offset Engineers as a global player in its own rights
offering a world wide-accepted quality mark.
Besides the accolades and appreciation letters from transnational
clients. The products and services of the offset engineers are ISO
9001 : 9002 Certified. Further to put it in the words
of its works manager,'quality to us is an ongoing process with the
standards enhanced every minute. By every client's order and the
every piece that we produce here...
Holding ISO 9001:2000 Certificate is an evidence to support following:-
Services Quality:-
Service quality is characterized by the customer's perception of
service. In the services, "What counts is the quality as it
is perceived by customer is the sole judge of quality".
Customer Satisfaction:-
Customer expectiation are the standard against which customer evaluates
teh product offering. These expectations are developed in response
to the customer expopsure to the experience and communication from
comparing a product's / services perceived preformance in relation
to his/her expectations. |
